Frequently asked questions
Is there an age limit?
Our playground areas are designed for children ages 0-12 and are clearly marked for the appropriate age groups. The Virtual Reality Arcade is appropriate for kids ages 7+, tweens and young teens. Adults can play VR with their children!
Can I bring cake & balloons for an unscheduled birthday party?
All parties require a reservation. We do not allow any celebrations for birthdays or other life events in our public space without prior approval. Please do not combine more than 2 tables or bring cake, cupcakes, balloons or party decorations in our public areas without a party reservation.
Can I drop off my children with a babysitter?
Children may be left with a caregiver who is at least 15 years old. An adult (18+) must sign in all minors before leaving.
Can I bring outside food?
We no longer allow outside food or drinks unless you have a party reservation. You are welcome to bring refillable water bottles, milk bottles & baby food for babies under the age of 1, and commercially prepared beverages (such as Starbucks).
Is it true you sell alcohol?
Yes, we offer adult beverages with appropriate ID. Guests are limited to 2 beverages max per visit.
Do you offer a Military Discount?
Yes! Military families, active and retired, receive $1 off any regular admission and 10% off any party package (ID required) with promo Military10.
Why do adults need a waiver?
We require waivers for everyone for security: we keep track of all our guests in the event a child goes missing so we can provide a full report to police.
Do you have free Wi-Fi?