Party Policies

We do Amazing Parties, but you should know a few things before you book

Party Decorations

We are doing things a little differently

 during the COVID-19 pandemic.

We are very limited in what we can provide at this time.  Please e-mail us if you have questions regarding our COVID-19 policies.

  • We do not permit unscheduled birthday parties at any time.  Please do not bring cake, cupcakes, balloons, gifts or sing "Happy Birthday" in our public areas without making prior arrangements.

  • All Open Play Parties include All Day Play during our regular hours and one hour in a private party room.  Private Parties may add extra playtime for an additional fee.  

  • Once a Private Party's playtime has finished, children are not permitted to re-enter the play area and repeat violations may be charged additional fees up to $50 for interrupting another private party. 

  • Parties cancelled within 21 days of a reservation will be charged a $100 cancellation fee. Parties rescheduled within 21 days of a reservation will be charged a $50 rescheduling fee.  Any party cancelled within 7 days of a reservation or a no-show will be responsible and charged for 100% of the cost of your party package.  NO EXCEPTIONS, NO REFUNDS or CREDITS will be given for any reason.

  • Outside food is permitted, however, we are a peanut free facility so no peanuts or peanut products are allowed. Also, no alcohol is permitted at any time.

  • Your party room reservation is for 80 minutes, which includes 20 minutes to set-up and 60 minutes of party time.  You will be charged $25 for every 10 minutes you stay over your allotted time.

  • Everyone must have a valid waiver on file in order to enter our facility.  We reserve the right to refuse admittance to anyone who refuses to sign the waiver, including adults.

Basic Party Package

  • Our party packages include: an assistant to help setup your party, 1 hour to celebrate in a private party room plus 20 minutes to decorate, white table cloths, plates, napkins, cups and utensils for up to 20 guests and a large festive birthday banner.  As always, we also do all the post party clean up so you can go home and relax.

  • All party packages are designated for 10 children (open play party) or 16/20 children (private/ultra party) between the ages of 1-12.  Additional children are $11 or $16 for themed parties.  We do not charge or count children under the age of 1, teens or adults.

  • You will only have access to the party room 20 minutes prior to the children entering the room, during their playtime, so we highly recommend only simple decorations: a banner, themed table cloths, centerpieces, and themed table wear. You will not have time to set up additional decorations.

  • All parties require a $125 plus tax, non-refundable deposit to hold a reservation with a valid CC number 

  • Parties do NOT include cake or refreshments so please plan accordingly. We can order allergy friendly cupcakes upon request for an additional fee. 

  • We have limited parking so encourage your guests to carpool if possible.

  • All policies and prices are subject to change without prior notice.

  • Our parties do not include a host or hostess but if you need help please ask and we'd be happy to assist.

  • While you may request a specific room, we do not guarantee you will be assigned to any specific room and reserve the right to assign any room we deem necessary.

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Party Polices during COVID-19

Our policies are changing all the time. Your confirmation email & reminder email will always have the most up-to-date information and policies.  Confirmation emails will always trump any policies written on our website. 

Contact us if you have questions!

  • All Birthday Parties require a reservation. We do not permit unscheduled birthday parties at any time.  Please do not bring cake, cupcakes, balloons, gifts or sing "Happy Birthday" during a Play Session without making prior arrangements.

  • We do not guarantee any party room requests.

  • Small Birthday Parties include 10 children and weekday Private Parties include up to 20 children.

  • All staff and guests will undergo a COVID-19 health screening at check-in, including a temperature check.

  • All guests ages 6 and older will be required to wear a face mask in all play areas (at all times) and whenever they are not able to maintain 6 feet of distance from other guests (exceptions are made for eating and drinking at socially distanced tables).  We no longer require face masks for private events.

  • Parties cancelled with 24 hours of booking will be given a full refund of the party deposit. After 24 hours the deposit will be non-refundable. There is a $50 cancellation fee for any party canceled within 21 days of a party reservation and parties cancelled within 7 days of the scheduled party will be responsible for 100% of the cost of the party package selected. Parties rescheduled within 21 days of the scheduled party will be subject to a $50 rescheduling fee. There are absolutely no refunds for charges or fees related to rescheduling, no-shows or cancellations.

  • Outside food is permitted, however, we are a peanut free facility so no peanuts or peanut products are allowed. Outside alcohol is not permitted at any time, but contact us if you would like to purchase alcohol for your adult guests.

  • Virtual Reality Game time is currently not included in any of our party packages and must be purchased separately.

  • A new waiver must be signed by all guests, acknowledging they understand risk of COVID-19 exposure while at Ahoy Kitsap Playland.